AS MENTIONED IN
Restaurant Feedback Management
Listen to your guests and improve every visit.
Trusted by Modern Restaurants & Cafés Worldwide
0M+
USERS
0K+
RESTAURANTS
0M+
ORDERS
Capture guest feedback while the dining experience is fresh. MENU TIGER makes it easy for customers to rate their visit and leave comments directly through the QR menu or online ordering platform.
Features & Benefits
One-Tap Ratings
Quick and simple reviews
Customers rate their experience with a single tap.- Display average ratings publicly or keep them private.
Custom Surveys
Tailored feedback collection
- Create questions to gather service-specific insights.
- Add optional comment boxes for detailed responses.
- Offer incentives (e.g., discounts) for completed surveys through the counter.
Instant Alerts
Real-time notifications
- Notify managers immediately when low ratings are submitted.
- Allow staff to address concerns before customers leave.
- Reduce negative online reviews through fast resolution.
Analytics Reporting
Track trends and issues
- View feedback by date and location.
- Identify recurring issues to improve training.
- Export results in a CSV format for management meetings.
Testimonials
A simple yet highly satisfactory digital menu ever made
I was skeptical about QR code ordering at first because I didn't think people would want to order from their smartphones but I'm a believer now. We have sold more food through MENU TIGER than ever before. We've been using the service for almost a year and are very satisfied. The response from clients is especially great. It's easy to use, and the menu maker is super easy. I'm sure we will grow our business with this software.
Easy to collect feedback and improve our services for our customers
-Anonymous
Head Restaurant Manager
Choose the best plan for your business.
No commision per order. No setup fee. No contracts
Frequently Asked Questions
Can I create different types of surveys?
Yes, you can. These include Likert scale surveys, open-ended questions, and ratings, giving you flexibility in collecting customer feedback.
Are ratings anonymous by default?
This restaurant feedback system makes sure that ratings are anonymous by default. This ensures customers can share honest feedback without revealing their identity.
Can customers edit their feedback later?
No, customers cannot edit their feedback once it has been submitted.
Do I receive notifications for every rating?
Yes, you’ll receive real-time notifications for every rating directly through the dashboard.
Can feedback be shared on social media automatically?
No, feedback is not shared automatically on social media. However, since the Feedback system is available within the digital menu, you can share it manually by posting your website link or menu QR code on your social media channels.
Is the data exportable to Excel or CSV?
Yes, data is exportable, but only in CSV format.
Can I offer rewards for completed surveys?
You cannot offer rewards directly integrated within the digital menu. But you can manage rewards manually outside the system if you'd like to incentivize survey completion.
Are surveys multilingual?
The surveys are multilingual, which allows you to reach and engage customers in their preferred language.
Can I limit surveys to verified diners only?
No, you cannot limit surveys to verified diners only since surveys are embedded in digital menu. They are accessible to anyone who scans the QR code or visits the website.
Affiliates
© 2025 Menu Tiger. All rights reserved
