
深受全球现代餐厅与咖啡馆信赖
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趁用餐体验还新鲜时收集客人反馈。MENU TIGER 让顾客很容易通过 QR 菜单或在线点餐平台为本次到店评分并留言。
功能与优势
一键评分
快速简单的评价
顾客一键即可为体验评分。
可公开显示平均评分,也可保持私密。

自定义问卷
量身定制的反馈收集
创建问题以收集针对服务的洞察。
添加可选评论框以获取详细回复。
可通过柜台为完成问卷提供激励(例如折扣)。

即时提醒
实时通知
提交低分时立即通知经理。
让员工在顾客离店前处理关切。
通过快速解决减少负面在线评价。

分析报表
跟踪趋势与问题
按日期和地点查看反馈。
识别反复出现的问题以改进培训。
以 CSV 格式导出结果,用于管理会议。

客户评价
迄今最简单却最令人满意的电子菜单
起初我对 QR 码点餐持怀疑态度,觉得人们不会想用智能手机点餐,但现在我信了。我们通过 MENU TIGER 卖出了比以往更多的食物。我们用这项服务快一年了,非常满意。客户的反响尤其好。它很好用,菜单制作工具超级简单。我相信我们会靠这款软件把生意做大。<br/><br/> 收集反馈、改进服务也很容易
-Anonymous
餐厅主管经理
为您的生意选择最合适的方案。
每单零佣金。无开通费。无合同约束
常见问题
我可以创建不同类型的问卷吗?
Yes, you can. These include Likert scale surveys, open-ended questions, and ratings, giving you flexibility in collecting customer feedback.
评分默认是匿名的吗?
This restaurant feedback system makes sure that ratings are anonymous by default. This ensures customers can share honest feedback without revealing their identity.
顾客之后可以编辑反馈吗?
No, customers cannot edit their feedback once it has been submitted.
每次评分我都会收到通知吗?
Yes, you’ll receive real-time notifications for every rating directly through the dashboard.
反馈可以自动分享到社交媒体吗?
No, feedback is not shared automatically on social media. However, since the Feedback system is available within the digital menu, you can share it manually by posting your website link or menu QR code on your social media channels.
数据可以导出到 Excel 或 CSV 吗?
Yes, data is exportable, but only in CSV format.
我可以为完成问卷提供奖励吗?
You cannot offer rewards directly integrated within the digital menu. But you can manage rewards manually outside the system if you'd like to incentivize survey completion.
问卷是否支持多语言?
The surveys are multilingual, which allows you to reach and engage customers in their preferred language.
我可以只向已核验的用餐者发放问卷吗?
No, you cannot limit surveys to verified diners only since surveys are embedded in digital menu. They are accessible to anyone who scans the QR code or visits the website.